Ritchelle

OBJECTIVES: An excellent multi-tasker and detail oriented. Highly efficient admin support, appointment setting, email handling, Customer Service, Personal and Virtual assistant. Seeking an ideal position that would help me grow personally and professionally. PROFESSIONAL EXPERIENCE: Personal Assistant/Virtual Assistant/ CSR RITCHELLE L. CABALFIN General Santos City Philippines       Jivo(live) chat, hangout/messenger/Skype Appointment setting/reminder, Zoom/Skype interview Scheduling Handling phone calls. Reports, google/excel spreadsheets. Powerpoint, PDF and others Website updating/editing Research, data entry, data mining Team Leader/Admin PERSONAL INFORMATION Date of Birth: June 18, 1982 Place of Birth: General Santos City, Philippines Citizenship: Filipino EDUCATIONAL BACKGROUND College : AB Political Science (Undergrad) Mindanao State University General Santos City ONLINE WORK EXPERIENCE Team Leader/Admin/Personal Assistant/Virtual Assistant/ CSR, Synergist Corporate Solutions, August 2015 to October 2019      Interacting with admin staff/team/client for required tasks. Organizing and ensuring that all tasks on the day accomplished and done correctly. Managing emails, answering queries giving priority to urgent matters, forwarding and filing mails Checking correct booked appointments , handling meetings, group reports/updates Google Calendar: Team reminders, client meetings/interviews, teamwork tasks. ATTRIBUTES:       Strong work Ethics. Keen to details. Excellent multi tasker Punctual and reliable. Organized and accomplish task before deadline. Phone etiquette. Positive. Speaks clearly and actively listens to concerns. Quick learner Sycore Business Solutions CSR and Non Voice agent July 2012 – May 2013 Tools: Offline Article Writer- Jivochat, Skype, X-Lite, Zoom, Best Practice, Gmail, Google/Excel Spreadsheet, Slack, Teamwork, Evernote, Image resizer