Rodna Guguljanova

Hi, and welcome to my profile! I am glad to see you here, and I hope you can help you with your projects.

My name is Rodna, and I am an experienced writer and customer care specialist who enjoys spending time online and doing various kinds of internet research and data collection.

Over the years I have gained extensive experience in the customer-facing roles as the first line of support over phone, email, and chat. Some of the tools I am experienced with are:

-Salesforce

-Zoho

-Five9

-Twak

-Zendesk

I enjoy writing, especially related to medicine (I am a medical student). All of my writing is unique and engaging, and of course, written as per your requirements.

Services I offer in the field of writing are:

-blog and article writing

-SEO optimization

-Facebook, Twitter, Linkedin Management and post creation/publishing

I invest a lot of time in education and research, especially in the field of technology, startups and lately cryptocurrency. I am more than happy to do the research and data collection in any of the given fields. Data collection and research I can do for you are:

-email details

-phone numbers

-company details

-descriptions and short summaries

Tools I use on a daily basis are:

-Google tools (Docs, Sheets)

-Evernote

-Trello

-Slack

-Hangouts

As a big fan of travel, and with years of experience in travel planning, I find I am a great travel organizer. Feel free to get in touch if you need any help and advice.

Looking forward to your messages and future collaboration.

Cheers!