Romel Francisco

Romel Francisco

$3/hr
Technical Support and IT HelpDesk/Service Desk Analyst
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
34 years old
Location:
Caloocan City, Metro Manila, Philippines
Experience:
5 years
About

I am an experienced customer service and technical support representative for 3 years and IT Helpdesk/Service Desk Analyst for about 1 year. I am knowledgeable with troubleshooting computer concerns on both software and hardware aspect. I have worked with multiple ticketing tools such as Service Now and Remedy. As well as other software such as Active Directory, Microsoft Office, Outlook, and Sharepoint.

I can work with minimal supervision and is keen with keeping things on track.

Languages
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