Ronleyn Briza

Ronleyn Briza

$7/hr
Data Analyst Expert with 12 years of Work Experience
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
37 years old
Location:
Quezon City, Metro Manila, Philippines
Experience:
12 years
About

Objective: Highly capable and meticulous Data Analyst with an excellent record of accuracy and client satisfaction.

QUALIFICATIONS and SKILLS.

• Rated by Upwork as one of the TOP FREELANCERS for the last few years.

• I have done a lot of Data Entry projects with Upwork such as Linkedin. BBB Certified Business, Home Renovations, IVY League University candidates, Wordpress, Searching for Wine Companies, Amazon Products, Ebay, Google Adwords, SEO, Tax Accountants Firms, Accounting Firms, Law Firms, Builders, Imports and Export Companies, Packaging Supplies, Sports Equipment Supplies, Baby Products, Car dealerships, Builders, Universities & Schools, Real Estate, House Renovations, Australian Government, Pet Stores, Website Company, Keto Diet book, Clothing lines, Shoes, RTW and a lot more. 

• Perfect Attendance over the course of my entire 11 year career. 

• Held several Data entry positions over the course of my entire 4 year career here in Upwork.

• More than 50 WPM typing speed 

• Graduated Bachelor of Science in Communication Arts major in Audio Visual Communication 

• I’m expert in Google Spreadsheet, Shopify, Smartsheet, Shipbob, MS Office, Zoho, Salesforce, Rightnow, Five9, XLITE, Bria, Zendesk, SmartVOIP, VOIP, Mobile phones, RingCentral, Zopim, Basecamp.

• 11 years of good experience in the Data Entry, Email hunting, & Customer industry. 

• Organized and Detail Oriented Management Specialist

• Expert multi-tasker

• My main objective is to provide excellent service, with timely, accurate, and professional results.

• Able to work individually or in a team.

• Open minded and non-judgmental.

• Detail-Oriented, Deadline-Driven Professional

Tools & Equipment that I have in working from home:

• 8 MBPS Internet speed
• 2 Laptop (Acer Aspire Intel Core i5, Lenovo Intel Core i3)
• 1 Desktop (Intel Core I3 setup with 8GB memory great for multi tasking)
• 1 USB Logitech H340 Headset
• Back up unlimited internet connection (12 Mbps speed)
• Gasoline Power Generator (Making sure that there are no power interruption)

AWARDS:

• TOP RATED Freelancer with 99% Job Success
• PERFECT ATTENDANCE Awardee (TELUS International Philippines) 
• Top Technical support specialist January, February, March, April, June, July 2013 (Ooma VOIP Account)
• Top Escalation agent year 2010 (XBOX Account) 
• Worked before as a TIER 2 support which handled escalation (XBOX LIVE)
• Worked before as a Outbound Technical support which labeled as Level 3 Support (XBOX LIVE)
• Punctual and well presented. No Absent and late in 8 years with TELUS International Philippines (You can make a background check)
• Top Incentives earner 2012, 2013 (Ooma VOIP account)
• High Customer satisfaction, First call resolution calls scores from (XBOX LIVE, SAMSUNG TELCO, Major League Baseball, Ooma VOIP)
• TOP FCR for tier 1 Voice in Quarter 1 (OOMA VOIP)

Languages
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