Roxan Espada

Roxan Espada

$5/hr
Customer Support
Reply rate:
12.5%
Availability:
Full-time (40 hrs/wk)
Location:
Cagayan De Oro City, Misamis Oriental, Philippines
Experience:
12 years
About

I am Roxan Espada from Cagayan de Oro City, Philippines. I graduated in Xavier University last 2004 with a degree of Bachelor of Arts Major in Economics. I was a customer service representative for almost 9 years and a product support representative for 2 years in a BPO industry. I was a top agent in 2015 in the account I worked with and an excellent customer representative last 2016. I know how to assist customer's queries and pacify irate customers. I want to share what I have learned to uplift the business of other company and I can be one of your top agent also. I can worked without any supervision and I am willing to undergo trainings if you must. I know how to deal with different types of customer's and how to handle them. It was a tough job though and it makes me happy. I want to make my customer's happy and satisfied with their experiences in the company. I want to provide a world class customer service to my customers.

Languages
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.