Ryan D. Anape
Hard-working, Result-driven, achievement-oriented, and self-directed eCommerce Virtual Assistant with 10+ years’ experience in Inventory
47 E. Lopez Street,
Jaro, Iloilo City
Philippines 5000
+63 --
Management, copywriting, product upload, record-keeping, data entry, lead
generation, and various personal assistance tasks. Able to focus on work
without need for supervision. Uploaded and edited product content for 10
websites, 3rd party marketplace, and managed 6000+ product inventory.
EXPERIENCE
SKILLS
Southern Grace Apparel, LLC, Carrollton, TX
eCommerce Virtual Assistant for Digital Marketing Manager
e-Commerce Skills
AUGUST 2017 – FEBRUARY 2023
Products
•
Experience / Background: 5 years digital or e-Commerce
experience
•
Serve as a key representative of the e-Commerce team including
direct interaction with retailers and distributors.
•
Be a key member of the growing e-Commerce team, building
capabilities and leading the development of this channel
•
Ordering products back.
•
Basic photo editing.
•
Order fulfillment
•
Experience working with Shopify, CommentSold, Amazon,
FashionGo, and LA Showroom.
•
Develop and implement efficient inventory management
procedures.
•
Maintain and update inventory records.
•
Other work would include calendar management, Potential
booking of sales document review and editing.
•
Managed a database that contained 6000+ models of products
and accessories.
Red Dot Marketing Solution, Georgetown, CT
eCommerce Virtual Assistant
December 2014 - AUGUST 2017
- Product Listing / Upload
- Inventory Management
- Craigslist
- Shopify
- Bigcommerce
- Amazon
- Walmart
- Overstock
- Etsy
-Wayfair
Clerical Skills
- MS Office
- Adobe Photo with Basic
Photo Editing
- Lead Generation
- Data Entry / Data Scraping
- Record Keeping
- Copywriting
- SEO / SEM
Driving
- Safe Driving
- Knowledge of GPS and
•
Research, content writing/editing for online retail store
Navigation App
•
Upload listings (photos/content), to website
- Communication
•
Create/design ads for email campaigns
- Decision Making
•
Use software for creating email lists
- Critical Thinking
•
Use software for bulk email marketing campaigns
- Troubleshoot Problems
•
Upload listings to Auction platform
•
Manage others to perform same tasks, (managerial level)
LANGUAGES
PART TIME PROJECTS:
English, Tagalog, and
Hiligaynon
ALEA Capital, LLC, Carrollton, TX
Virtual Executive Assistant & SMM in BoutLoot and Mad Men
Pod (Sister Company of Southern Grace Apparel, LLC)
APRIL 2023 – PRESENT
•
Develop and implement a comprehensive social media strategy
for our local market, focusing on Facebook and Instagram, to
increase our followers and enhance brand visibility.
•
Manage a monthly budget of $600 for paid Facebook and
Instagram posts, optimizing campaigns to maximize reach and
engagement.
•
Utilize social media management tools to streamline reporting
and track key performance indicators (KPIs) for each channel,
including metrics such as engagement, followers, leads, and
return on investment (ROI).
•
Monitor and respond to social media comments, messages, and
inquiries, maintaining a positive and engaging online presence.
•
Analyze data and insights to generate actionable
recommendations for continuous improvement and optimization
of our social media efforts.
•
Regularly reviewing and managing both work and personal email
inboxes to ensure timely responses and stay up-to-date on
important communications.
•
Identifying and tracking bills that are due, ensuring timely
payments and avoiding late fees.
•
Responding promptly and professionally to emails from
individuals reaching out about various matters, such as job
openings or important inquiries.
•
Assisting in planning upcoming vacations, including researching
destinations, booking accommodations, and creating detailed
itineraries.
•
Reviewing resumes and applications for job openings within the
organization, providing valuable input and feedback in the hiring
process.
•
Efficiently managing email and calendar systems, organizing and
prioritizing tasks, setting reminders, and scheduling important
events or meetings.
ShopBobby's by Bobby's Department Store, Elizabeth, NJ
eCommerce Virtual Assistant
MAY 2022 – MAY 2023
•
Assisted in managing inventories for Amazon, Shopify, Wish,
eBay, Overstock, and Walmart
•
Responsible for cancellation, refunds, returns, and exchanges.
•
Placed orders for customers depending on their request
•
Dealt with customers payment via credit/debit card
•
Described products to customers and accurately explained and
care of merchandise
•
Understanding e-Commerce Supply chain requirements and best
practices
•
Assisted online shoppers to find the goods and products they are
looking for
•
Answered queries from customers and resolved problems if any
•
Actively involved in stock control and management
•
Managed a database that contained 6000+ models of products
and accessories.
Sanpetuna, Berlin, Germany
eCommerce Virtual Assistant
JANUARY 2021 – JUNE 2021
•
Develop and maintain product description and inventory
•
Expert knowledge level in e-Commerce operation tool set
•
Uploading products in Shopify database
•
Managed 2000+ product data feeds in Shopify
Green Art Plumbing Supply, New York, NY
eCommerce Virtual Assistant
DECEMEBER 2019 – DECEMBER 2020
•
Full charged inventory management.
•
Managing marketplace operation
•
Drive the revenue growth of Plumbing Supplies e-Commerce
•
Described product to customers and accurately explained details
and care of merchandise
•
Managed a database that contained 6000+ models of product
accessories
•
Edited and reworked to publish product listings for accuracy,
tone, and well detailed.
EDUCATION
Western Institute of Technology
B.S. in Business Administration, major in Operational Management,
Incomplete
JUNE 2016 - AUGUST 2018