A total of 8 years experience working in and running call centers.
Proven competency of dealing with customers from various classes, assisting them with orders and answering their questions regarding products and services.
Experienced in handling both Inbound and Outbound campaigns.
High level proficiency with MS Word, Excel, Outlook, and Google programs.
Extensive practical knowledge of all the prominent call center operations.
Excellent communication and interpersonal skills and keenness to detail.
Innate dynamism which lets me work in the fast paced atmosphere with ease.
Extensive experience in Admin Support, VA, Telemarketing, Sales, Lead Generation, Appointment Setting, Collections, Technical Support and Management Position.
Fluent in English both oral and written.
I want to implement all the knowledge and experience that I have acquired to become a valuable asset to a great campaign.