Shan Arcel Cruz

Shan Arcel Cruz

$5/hr
Phone, Ticket, Chat & Social Support Agent
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
34 years old
Location:
Bulacan, Pandi, Philippines
Experience:
8 years
About

A total of 8 years experience working in and running call centers.

  • Proven competency of dealing with customers from various classes, assisting them with orders and answering their questions regarding products and services.

  • Experienced in handling both Inbound and Outbound campaigns.

  • High level proficiency with MS Word, Excel, Outlook, and Google programs.

  • Extensive practical knowledge of all the prominent call center operations.

  • Excellent communication and interpersonal skills and keenness to detail.

  • Innate dynamism which lets me work in the fast paced atmosphere with ease.

  • Extensive experience in Admin Support, VA, Telemarketing, Sales, Lead Generation, Appointment Setting, Collections, Technical Support and Management Position.

  • Fluent in English both oral and written.

I want to implement all the knowledge and experience that I have acquired to become a valuable asset to a great campaign.

Languages
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