Hi there, I'm Shelly! With 9 years of diverse work experience, I've excelled as a customer service representative, claims specialist, and e-commerce virtual assistant. My expertise spans across various industries including telecommunication, cookware, transportation, technology, and retail.
As a claims specialist, I conduct in-depth investigations and research. I can also provide exceptional email and phone support. As a passionate and attentive customer service specialist, I'm highly trained in conflict resolution and communication. With my expertise and experience, I can help your company increase customer loyalty and achieve your business goals. Let's work together to take your customer service to the next level!