Sherwin

Sherwin

$5/hr
Customer Service/Technical Support
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
46 years old
Location:
antipolo city, Region IV-A, Philippines
Experience:
20 years
About

I started working at an early age of 16 right after Senior High school at a hospital as an Admin clerk and a Medical Records Section Custodian. I also did some tours in the PABX as a telephone operator, that taught me at an early age how to be a well rounded person professionally. During which time, I enrolled in college with a BS Civil Engineering Course in Technological Institute of the Philippines, albeit only finishing 2 years, because of some difficulty juggling work and school with both of them having to be done full time. I continued to work in the hospital for 8 years and gained enough knowledge and confidence to try something else. This is when i first embarked in the Customer Service industry starting out as a filing clerk at a Manpower Agency catering to clients with most of them operating in the Hospitality industry, like Hotels and Casinos. This is where i got my first break when i was promoted as a trainer in my company, also doubling as the head of the Sales and Marketing Department. I was able to handle big clients like the Century Park hotel in manila with my company able to deploy hundreds of people in their service area. But fast forward some time later when i came to realize that in order for me to be truly become successful, i need to be my own boss, so I resigned with the company and started my own small business which has a mobile food cart business concept, that later failed to really take off, so to cut losses, i stopped it and be for the moment had to be back working again so that's when i got me starting with the BPO industry that time. I have compiled more than two years of experience in the BPO industry, done campaigns in the Customer service, Sales and Technical support. I now work full time as a Customer service representative catering to an offshore North American client, also does part time teaching gigs in an ESL school.

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