I took up Diploma in Computer Secretarial and graduated March 2005. I am also an undergraduate of Bachelor of Science in Office Administration from the same school. I worked as a machine operator in Analog Device Inc. , a visual inspector/sorter in Amcor Packaging Inc., in NCO/RMH Teleservice. I transferred to Hinduja Global Solutions in 2011. I started as a technical support representative and after 4 years i was promoted as a Quality Assurance Analyst.