Sonia Merwin
$10/hr
knowledge in payment gateway and retension
- Reply rate:
- 50.0%
- Availability:
- Hourly ($/hour)
- Age:
- 42 years old
- Location:
- Anna Nagar, Tamil Nadu, India
- Experience:
- 8 years
Other
About
Currently working in an online company as customer support.
Experience in the customer service, voice process & semi - Voice process (Chats and emails), Payment and chargeback , Team Management, Quality Audit and Training.
Skills
- PayPal Administration
- Skype
- Career Development
- Business Analysis
- Business Development
- Travel Management
- Windows
- Budget Management
- Hootsuite
- Cost Management
- Leadership
- Zopim
- Change Management
- Technical Support
- Sales
- Stripe
- Business Intelligence
- Fraud Analysis
- Invoice Management
- Email Etiquette
- Recruitment
- Email List Building
- Business Strategy
- Bookkeeping
- eBay
- Market Research
- Virtual Assistant
- Logistics
- Quality Assurance Monitoring
- Youtube
- Excel
- B2B/B2C
- Outlook
- Google Docs
- Teaching
- PowerPoint
- PDF to Word
- Payroll
- Spreadsheet
- File conversion
- Training
- Cold Calling
- Team Management
- Business Plans
- Time Management
- Data Collection
- Appointment Setting
- Google Sheets
- Account Management
- Technical Analysis
- Facebook Advertising
- Help Desk
- Chat Support
- HR (Human Resources)
- Order Management
- Zendesk
- Freshdesk
- PPC (Pay Per Click)
- Calendar Management
- Customer Retention
- Content Writing
- Business Consulting
- Social Media Marketing
- Office Administration and Management
- Copywriting
- Process Management
- Business Operations
- Word
- Back-end
- Customer Service
- Risk Management
- CRM (Customer Relationship Management)
- Email Marketing
- Call Handling and Support
- Copy and Paste
- Chatbot
- Finance
- Schedule Management
- Email Handling and Management
