I am a Customer Service Representative with more than a year of experience in a fast paced BPO industry. I am Computer literate (MS Project, Excel, Word, PowerPoint and Spread sheet). I have also organized events and worked with different kinds of people. I have strong leadership skills and I am proficient at building and maintaining professional relationships. I am able to prioritize and to delegate tasks while maintaining focus on the goal.
I am a Bachelor's degree holder, specifically in Tourism Management or Hospitality Management, who desires to have a long-term job that will help me with my career and personal growth.
-Data Entry in Word, or Google Docs
-Transcription (transcribing voicemail, video or audio, podcasts etc.)
-Booking appointments with clients
-Answering support tickets (with use of Freshdesk)
-Receptionist duties (answering occasional calls)
-Dropbox / Google Drive Organization
-Set-up Social Media Accounts (Facebook, Twitter, LinkedIn, Youtube)
-Manage and update Social Media Accounts