Stephen D'Arc

Tools free of charge for the duration of all projects.

ReviewerCloud. At any time, up-to-date database with all available top 10,000 reviewers' email addresses on all markets + industry and/or product specific reviewers that have purchased a related product in the past.

ReviewBraves. Outperforms Feedback Five, Feedback Genius by 800 and more percent.

ReviewReaper. Monitor all product reviews on all amazon marketplaces.

FlatFileFactory. Reduce conversion time of your amazon home market's flatfile to any other market's format to 1 minute.

ASINGuard. Get an alert on your smartphone when your amazon listings are being invaded by free-riders and hi-jackers.

Ranked No. 1 German Customer Service Freelancer, according to oDesk and Elance.

Leading agency-free amazon seller central service provider in Europe.

I am a multi-lingual (English, German, Portuguese, Dutch, Spanish) sales & marketing professional with more than 15 years of experience providing support and selling to all levels of management. Full-time customer service positions held at IBM and Orbitz.com, among others.

Proven record of working in international markets and cross-industry leading multi-cultural sales and support teams, and business development. Entrepreneural and goal driven spirit, out-of-the-box thinker, detail oriented, communicative.

eCommerce Expertise

Amazon Seller Central expert, eBay specialist and eCommerce consultant with 15 years of experience. I have worked as ecommerce, sales & marketing and customer service manager in North America, in Latin America, and in Europe.

I set up ecommerce accounts on platforms such as Amazon, eBay, Etsy, Rakuten. I consult companies on listing strategies, translation project management and keyword optimization. I provide everything around customer service from developing and establishing policies to supervision of international teams as well as reputation management.

Amazon Seller Central Services:

• General Information and consulting
• Account setup
• Brand registration
• European VAT and tax ID registration services
• Import agent role
• WEEE registration and compliance services
• fba management
• Customer Service in native language
• Developing policies and processes
• Product listing creation from scratch in English, German, French, Spanish, Italian
• Product listing translation from/into English, German, French, Spanish, Italian
• Product listing optimization from/into English, German, French, Spanish, Italian
• Manual and bulk inventory upload
• Keyword research and analysis
• Competitor and pricing analysis
• Niche and product potential research
• Conversion focused optimization
• Super URL creation
• Product promotions and pricing strategies
• Reputation management
• Ethical verified and unverified purchase product reviews
• Feedback Soliciting campaigns
• Account health monitoring
• A-Z case management
• Wholesale business development
• Customer satisfaction surveys
• Return Management
• Fulfillment