Sugar Grace Villarino

I would like to share my 6 years of experience as a Team Leader/ Technical / Customer Support Specialist/Social Media Manager/Graphic Designer and Video Editor. Provide quality service to my clients. Improve my current skills in Customer Service /Social Media Managing and learn new skills along the way. To emphasize that I work not just to earn but to improve my client's businesses

My Skills:

Technical Support Specialist - Expert in troubleshooting/Configuration of technical products focused on telecommunications company ( Comcast, Att, DirecTV)

Social Media Handling/Graphic Designing- Expert in Photoshop, Illustrator and Canva ,handling social media accounts ( Instagram, Facebook and Youtube), editing videos through Premier Pro

Managed Leads for Mortgage Company- remotely manages Leads and prequalify them/ worked with Loan officers

E-commerce Specialist- Experience in Shopify and Zendesk Team/Project Management

Work Equipment:

Macbook Pro 2017 with Dua Core i5 processor with 6 GB RAM (Catalina) With Extra Monitors (32 inch)

High-grade Quality Headset with noise cancellation

1 Fiber Optics Internet connection (DSL and Cable) with speed of 16 mbps

2 Back-Up WIFI Broadband Internet (Both Electric and Battery powered)

LTE connection with speeds of 50Mbps

Dedicated Home Office Space

My rate varies depending on the job, and I am always open to negotiate. My work hours are flexible to meet your needs and would love to discuss should my professional profile fit what you're looking for.