Therese Buenacosa

Customer Service || Virtual Assistant || Lead Generation Specialist || Data Entry
Reply rate:
Part-time (20 hrs/wk)
32 years old
Victorias City, 6, Philippines
12 years

8 years of Experience Customer Service Representative Assist Customers through Phone/Email/Chat Support Specialized in Billing Customer Support 4 years Virtual Assistant for a DropShipper Knowledgeable with Ecomm, Amazon Seller Central, Walmart Central Supervise different Teams in Amazon Store. Facilitate vacation leaves and process payrolls for team members and Any Administrative Tasks. Handles Customer Service Support Department (such as Buyer Messages, Returns, 

A-Z Claims, Chargeback for Amazon and Walmart Stores. Communicate with Suppliers such as Home Depot, BBB, Target, in behalf of my client. Uses Ring Central, Fresh Desk and Ecomm

Lead Generation Specialist Send emails for the prospects about the product that we offer. Communicate with the prospect over the phone until they sign up. Set up appointments between clients and the prospects. Knowledgeable with Hubspot. 

Experienced English as a second language for Japanese, Chinese and Korean Students. Knowledgeable to look for Learning materials for the student at all ages.

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