Titilope Adeleye

Titilope Adeleye

$15/hr
Customer Support Specialist
Reply rate:
71.43%
Availability:
Full-time (40 hrs/wk)
Location:
Ikeja, Lagos, Nigeria
Experience:
5 years
About

Hi there! Here is how I can help you 👇

👉Customer Onboarding

👉Customer crisis management

👉Help you retain customer loyalty to your brand, increasing revenue for your organization

👉Help you provide exceptional services/support to your customers

Who am I?

I am a customer support specialist: a solution provider, and Crisis Manager.

My core values cut across Empathy, Patience, Humility, Emotional Intelligence, Integrity, Active Listening, Altruism/services.

My flair for problem-solving and creating alternatives to issues directed my career towards 'Customer Service'. As a Customer Support person, I have to make a stellar experience for customers where they are assured of getting the maximum satisfaction they need via services rendered

▪️Experienced Customer Support Specialist with extensive knowledge in Live Chat, Email, & Phone Support

▪️Proficient in the use of CRM software.

▪️Experienced in conflict resolution, community management

▪️Adapt well to dynamic and changing situations with the ability to learn and get used to new applications and Softwares

▪️Great attention to details

▪️Experienced in offering practical solutions to problems.

I would love to discuss your needs and how well I can solve them.

Languages
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.