Hi there! Here is how I can help you 👇
👉Customer Onboarding
👉Customer crisis management
👉Help you retain customer loyalty to your brand, increasing revenue for your organization
👉Help you provide exceptional services/support to your customers
Who am I?
I am a customer support specialist: a solution provider, and Crisis Manager.
My core values cut across Empathy, Patience, Humility, Emotional Intelligence, Integrity, Active Listening, Altruism/services.
My flair for problem-solving and creating alternatives to issues directed my career towards 'Customer Service'. As a Customer Support person, I have to make a stellar experience for customers where they are assured of getting the maximum satisfaction they need via services rendered
▪️Experienced Customer Support Specialist with extensive knowledge in Live Chat, Email, & Phone Support
▪️Proficient in the use of CRM software.
▪️Experienced in conflict resolution, community management
▪️Adapt well to dynamic and changing situations with the ability to learn and get used to new applications and Softwares
▪️Great attention to details
▪️Experienced in offering practical solutions to problems.
I would love to discuss your needs and how well I can solve them.