Valeska Lumbi Izaguirre

Valeska Lumbi Izaguirre

Customer Service Experience..
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
36 years old
Location:
Managua, Managua, Nicaragua
Experience:
6 years
About

Resolved customer concerns efficiently and expeditiously.

Achieved 100% of call performance goals for accuracy, speed, volume, resolution of issues, and customer satisfaction.

Excellent attitude and exemplary customer service skills.

Manage large amounts of incoming calls

Build sustainable relationships of trust through open and interactive communication.

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensureresolution.

Follow communication procedures, guidelines and policies

Go the extra mile to engage customers

Languages
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