I have 40+ years of experience serving in the area of customer service. I always possess a cheerful and upbeat attitude, serving in excellency and exceeding customer service expectations. Able to engage customers and properly represent any organization. I'm a very good listener, open-minded and confidence in my interaction, at times with a firm, but very friendly interaction. I respect others' opinions and points of view. Enjoy teamwork and networking to accomplish the goals of the company. Enjoy the opportunity of problem solving and capable of reducing customer dissatisfaction through focused solutions. I enjoy the art of writing and have very strong written skills. I understand that I am the face and voice of the company I represent and believe in proficiency in the growth and expectancy of the company. I enjoy writing inspiring articles in my spare time.