Vergel Mark Aquino

• Ability to quickly learn and apply new concepts;
• Skilled in intensive internet research;
• Meticulous, perceptive, detail-oriented;
• Able to carry out assigned tasks as efficiently as possible;
• Excellent work attendance record;
• Capable of handling multiple tasks;
• Knows sign language which is beneficial for deaf customers.
• Well versed in proper call/email/chat handling etiquette;
• Ability to write/speak clearly and accurately;
• Demonstrate proficiency in typing and grammar;
• Knowledge of customer service principles and practices;
• Effective listening skills; •Capable of working well independently;
• Dedicated to resolving customer complaints;
• Ability to address customer needs efficiently;