Waydia Coley

With over 2 years experience handling customers on a daily basis, superseding customer expectations has become a natural part of my daily life.

I've done inbound customer support ranging from basic call routing to technical support and outbound marketing. Chat and email support are also an area of expertise, allowing the satisfaction of multiple clients simultaneously.

Off the front line, I have experience in supporting team members with difficult tasks, customer experience analysis and much more.