Zulekha Motiwala

Zulekha- (M) - Career objectives To work for an organization, live with its values, principles & ethics & utilize my talents & specialization knowledge for its growth. To keep up with the cutting edge of technologies. To use my skills in the best possible way for achieving company’s goals. Personal Details Date of birth: July 17, 1990. Marital Status: Single Current designation: Site Admin/Executive Admin Current CTC: 5 lakhs Work Experience Concentrix: Total work experience of 8 years in Customer Service, Client services, Employee engagement and Executive Admin role. Worked with Concentrix (Prior known and Convergys) for 8 years in different roles since July 2011 Customer service agent - 2011 Subject matter expert - 2012 Employee engagement team - 2013 At present working as Site Admin (Executive Assistant) – 2014 Freelance jobs: A&M outsourcing: Jan 2019 to present Independent contractor Worked as a translator Transcription work for Authors Appen: Jan 2019 to present Worked as a search Engine Evaluator _____________________________________________________________________________ CompanyConvergys India Services TenureJuly 2011 – Present Designation Key Responsibilities/Tasks Site Admin (Executive Admin) Internal Travel booking & Coordination – for staff on site Expense management for Sr.Leaders on site. Manage my calendar – meeting schedules / activity reminders Coordinate with internal stake holders on daily / weekly reports that are sent to me. Weekly Location review meeting – minutes / action tracker (follow up with stake holders to ensure updates are sent) Coordinate / Follow up with – various accounts / DPE’s to ensure mandated complaince modules are completed on time / timely reporting Coordinate with various accounts / DPE’s to ensure various trackers are completed e.g. (Account Master, MMM, CVA etc.) Client Visa invite letters Coordination / assisting with hotel bookings – local transportation for client visits Visit logistics coordination – meals / restaurant reservations Assist with any other support needs that clients visiting the site might have during their stay in India Re-Billable spends on behalf of clients – follow up with vendor – audit and seek client approval – expense internally and ensure relevant Finance teams are informed to bill back to the client (e.g. Optus client ground transportation)