Zulekha- (M) -
To work for an organization, live with its values, principles & ethics & utilize my talents & specialization knowledge for its growth.
To keep up with the cutting edge of technologies.
To use my skills in the best possible way for achieving company’s goals.
Date of birth: July 17, 1990.
Marital Status: Single
Current designation: Site Admin/Executive Admin
Current CTC: 5 lakhs
Total work experience of 8 years in Customer Service, Client services, Employee engagement and Executive Admin role.
Worked with Concentrix (Prior known and Convergys) for 8 years in different roles since July 2011
Customer service agent - 2011
Subject matter expert - 2012
Employee engagement team - 2013
At present working as Site Admin (Executive Assistant) – 2014
A&M outsourcing: Jan 2019 to present
Worked as a translator
Transcription work for Authors
Appen: Jan 2019 to present
Worked as a search Engine Evaluator
CompanyConvergys India Services
TenureJuly 2011 – Present
Site Admin (Executive Admin)
Travel booking & Coordination – for staff on site
Expense management for Sr.Leaders on site.
Manage my calendar – meeting schedules / activity reminders
Coordinate with internal stake holders on daily / weekly reports that are sent to me.
Weekly Location review meeting – minutes / action tracker (follow up with stake holders to ensure updates are sent)
Coordinate / Follow up with – various accounts / DPE’s to ensure mandated complaince modules are completed on time / timely reporting
Coordinate with various accounts / DPE’s to ensure various trackers are completed e.g. (Account Master, MMM, CVA etc.)
Visa invite letters
Coordination / assisting with hotel bookings – local transportation for client visits
Visit logistics coordination – meals / restaurant reservations
Assist with any other support needs that clients visiting the site might have during their stay in India
Re-Billable spends on behalf of clients – follow up with vendor – audit and seek client approval – expense internally and ensure relevant Finance teams are informed to bill back to the client (e.g. Optus client ground transportation)