Paulina Philip

👉🏻I'm your go-to Virtual Assistant and Customer Support Representative, armed with the expertise to transform your workspace into a symphony of productivity. 

I am focused on delivering an excellent service that will bring an amazing customer experience that will lead to customer satisfaction and retention. 

Here's what I can do to help your business flourish: 

➡️Personal Assistance 

➡️Customer Support Representative (Phone/Live Chat) 

➡️Email/Inbox Management 

➡️Calendar Management  

➡️Data Entry 

➡️Online Research 

✨💫MY SOFT SKILLS✨💫

📌Excellent Communication skills (Spoken and written) 

📌Ability to learn fast 

📌Maintaining calm under pressure 

📌Attention to detail/accuracy 

📌Multitasking 

📌Confidentiality and discretion 

📌Ability to follow up on feedback to ensure fast resolution 

📌Problem-solving 

📌Patience 

📌Ability to work effectively and interact well with the team 

📌Ability to explain complex concepts in simple and clear terms to customers 

📌Passion for delivering an amazing customer experience 

✨TOOLS I USE✨

• _Google Workspace _
• Microsoft Office
• Asana
• Hubspot
• Zendesk
• Slack
• Freshdesk
• Monday.com
• Zapier
• Trello
• ClickUp)

👉🏻I am quick to adapt to new tools and technologies to ensure that your virtual operations run smoothly. My goal is to enhance efficiency, reduce workload, and contribute to the success of your projects.

I can start work immediately and complete it on time. I'm always available and responsive and can work more than 40 hours a week. 

If you're interested or would like more information, please don't hesitate to contact me!