Solomon Iniodu

Solomon Iniodu

$7/hr
Virtual Assistant specializing in Telesales, Customer Service, Leadership, and Technical Support
Reply rate:
78.57%
Availability:
Full-time (40 hrs/wk)
Location:
Abuja, Federal Capital Territory, Nigeria
Experience:
12 years
About

Hello! Welcome to my profile.

Holding a B.S. in Public Administration, I have honed both my technical and administrative skills. Whether it is web development, virtual assistance, or customer service, my focus remains on efficiency and customer satisfaction.

One of my strengths is my familiarity with a wide range of digital tools. I am well-versed in CRM platforms such as SharePoint, Trello, Workbench, Amo, and Kommo. I have also mastered softphone apps including Vici Dial, CallGear, and Zadarma, and I am adept with screen sharing/desktop applications like AnyDesk and TeamViewer. Additionally, I employ productivity and time-tracking software such as Time Doctor and Hubstaff to optimize my workflow.

Clients and their needs are at the core of my services. My background in customer service, combined with my tech-savvy and administrative prowess, ensures I foster productive collaborations and lasting professional relationships.

I have extensive experience in remote team management, coaching and motivation, and leading telesales teams to achieve outstanding results. My leadership skills and ability to inspire teams have been pivotal in driving performance and meeting targets.

Key Services Offered:

  • Virtual Assistance
  • WordPress Web Design
  • Landing Pages
  • Lead Generation & Cold Calling
  • Web Development (HTML5, CSS3, Shell-Scripting)
  • Database & File Management
  • Audio/Video Conversion, Editing, & Labeling
  • Customer Service & Chat Support
  • Remote Team Management
  • Coaching and Motivation
  • Telesales Team Leadership
  • Microsoft Power Automate, Git/GitHub
  • Sale and Pipeline Administration

Notable Tools & Software:

  • CRM: SharePoint, Trello, Workbench, Amo, Kommo, Google Workspace, Microsoft Teams
  • Softphone Apps: Vici Dial, CallGear, Zadarma
  • Screen Sharing: AnyDesk, TeamViewer
  • Project Management: Trello, Kanban, Google Sheet
  • Meetings: Teams, Zoom, Google Meet, Slack, Skype, Telegram
  • Productivity & Time Tracking: Time Doctor, Hubstaff

Keywords:

  • Virtual Assistant
  • Web Developer
  • Customer Service Specialist
  • CRM Expert
  • Softphone Applications
  • Screen Sharing Tools
  • Productivity Software
  • Time Tracking Software
  • Lead Generation
  • Cold Calling
  • Database Management
  • Audio/Video Editing
  • Remote Team Management
  • Coaching and Motivation
  • Telesales Team Lead

Connect with me today and let us discuss how I can contribute to your esteemed business.

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