Daniel Alejandro Giron Martinez

Daniel Alejandro Giron Martinez Engaging and Interacting with all potential customers by providing the best over the phone/email/text/zoom experience. Puerto Vallarta, Jal.-- As a virtual assistant, I've effectively applied the various interpersonal skills that only a high-pressure/ time-sensitive sales floor can provide. Educating clients has always been my favorite part of the sales process and my top priority when it comes to providing exceptional results. Work Experience Freelance Virtual Assistant Upwork - Puerto Vallarta, Jal. June 2022 to Present Profile link https://www.upwork.com/freelancers/~-bed275d3f Real Estate Appointment Setter/Cold Calling Sold.com - California December 2021 to April 2022 • Reached out to possible sellers in regards to cash-offer and quick sale homes. • Offered additional seller services depending on the seller's location. Knock Fly homes, Homego, WeBuyHouses, Trulia, Redfin, and Rex among others • Maintained a dialing average of 250+ calls a day during an 8-hour shift. • Maintained a minimum of 8 appointments per day. • Retained leads not interested in agent assistance by providing FSBO listing services. Inside Sales Associate RentWerx Property Management - San Antonio, TX June 2021 to November 2021 • Taking care of all inbound leads calls/emails/texts/chatbot sourced through the main company websites as well as cold calling campaigns and PPL. • Evaluated customer needs and provided pricing information as well as a make-ready process emphasizing the Texas Property Code. • General use of CRMs Lead Simple, Appfolio, Podium, and local MLS "SABOR" • Heavy use of local MLS "SABOR" to run and create comparable home reports regarding the local rental market. • Promoted additional in-house services such as Investor Pocket Listings and buy/sell services later distributing leads to partnering agents. Inside Sales Associate Real estate IRES June 2019 to July 2020 • As an ISA I managed multiple accounts mainly in FL, CA, VA, and the Carolinas. • Attending calls from multiple inbound services including Zillow and Realtor leads qualifying and live transferring clients to appropriate agents depending on the agents' preferences • Maintaining and following scripts with various CRM's including kvCORE, Sierra Interactive, GGMS, RealGeeks, CINC. I'm also familiar with the use of Bombbomb, MOJO, and Homebot • As an ISA "Inside Sales Agent" fully managed the client database replying to all inquiries through calls, emails, and texts. • Managed social media as well as created targeted campaigns in regard to investors and first-time buyers. • Qualified all leads and provided live transfers to lenders of choice as well as following up with leads until home loan preapproval was met • Created custom emails with the use of the local MLS to further engage/reactivate leads • Provided on-camera "ZOOM calls" with the goal of having leads sign exclusivity contracts Call Center Agent/Cold Calling Boomsourcing Mexico - Puerto Vallarta, Jal. November 2018 to April 2019 • Customer service and telemarketing agent, having participated in multiple campaigns, promoting health and life insurance as well as providing higher education options. • Cold calling specialist Jewelry And High End Watch Consultant Diamonds International - Puerto Vallarta, Jal. March 2015 to June 2018 • Assisting international clientele in their search for diamonds, precious stones, and metals as well as creating custom jewelry and informing on current market values. • Store ambassador for in-house brands and John Hardy Jewelers. • Assisting PR events held in local and luxury hotels as well as international events. • Stock and inventory control, ability to offer credit lines above 50k USD, ability to close sales above 20k USD, ability to manage customers' conflict issues, while maintaining a respectable and positive outcome. Electronics and Wireless Network Sales Associate- Customer Care Agent Grupo Elektra - Putla de Guerrero, Oax. September 2013 to January 2015 • Mobile and data plan sales associate, ability to add on additional insurance and extended warranties on electronic and motorcycle products, meeting sales goals and company expectations, inventory, and stock control. • In-store credit promoter and door-to-door canvassing, weekly phone banking. • Overseeing the warranties department, customer retention, keeping in-store policies up to date with all manufacturers, overseeing repairs and return items, and bookkeeping all records with manufacturers and providers Apple, HP, Sony, LG, Samsung, and Lenovo. Education GED Madera adult school Skills • Inside Sales (4 years) • Sales (10+ years) • Social Media Management (5 years) • Public Relations (4 years) • Account Management (4 years) • CRM Management (4 years) • Bilingual (10+ years) • Cold Calling (3 years) Languages • English - Fluent • Spanish - Fluent Additional Information The following links are Trip Advisor customer reviews. When it comes to f2f sales as well as my virtual presence I use my middle name Alex short for "Alejandro" I have effectively used it as an icebreaker. "Great customer service" https://www.tripadvisor.com/ShowUserReviews-g150793-d--r-Diamonds_International_Puerto_Vallarta-Puerto_Vallarta.html "Awesome experience" https://www.tripadvisor.com/ShowUserReviews-g150793-d--r-Diamonds_International_Puerto_Vallarta-Puerto_Vallarta.html "Purchased earrings and had diamond replaced in ring setting" https://www.tripadvisor.com/ShowUserReviews-g150793-d--r-Diamonds_International_Puerto_Vallarta-Puerto_Vallarta.html