Hello! Welcome to my profile.
Holding a B.S. in Public Administration, I have honed both my technical and administrative skills. Whether it is web development, virtual assistance, or customer service, my focus remains on efficiency and customer satisfaction.
One of my strengths is my familiarity with a wide range of digital tools. I am well-versed in CRM platforms such as SharePoint, Trello, Workbench, Amo, and Kommo. I have also mastered softphone apps including Vici Dial, CallGear, and Zadarma, and I am adept with screen sharing/desktop applications like AnyDesk and TeamViewer. Additionally, I employ productivity and time-tracking software such as Time Doctor and Hubstaff to optimize my workflow.
Clients and their needs are at the core of my services. My background in customer service, combined with my tech-savvy and administrative prowess, ensures I foster productive collaborations and lasting professional relationships.
I have extensive experience in remote team management, coaching and motivation, and leading telesales teams to achieve outstanding results. My leadership skills and ability to inspire teams have been pivotal in driving performance and meeting targets.
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Connect with me today and let us discuss how I can contribute to your esteemed business.