Afolabi Samson Olalekan

With over 3 years of experience in the Customer Support Industry, I am skilled in providing Customer Care support for small business, Small and Large Industries Global Selling Platforms and Companies. If you’re looking for someone you can trust to handle your customers complains and request while you focus on other managerial duties, then look no further, SAM is here for you.

I embrace all challenges with a positive attitude and energy. I always strive to ensure that all tasks are accomplished on time. I possess exceptional communication and relationship-building skills, with in-depth knowledge of team Collaboration to provide the best Administrative support to both Businesses and individuals. I always remain alert to learn all the newest skills relevant to my industry.

As a Virtual Assistant, I have experience in:

• Data Entry

• Administrative Support

• Junior Project Management

• Team collaboration

• Email Handling

• Calendar Management

• Customer Service Support

• Content Creation

• Scheduling Appointment

• Google Research

• Internet Research

Social Media Manager:

• Creating Graphics designs for posting

• Scheduling Posts and checking pages

• Managing Accounts and Facebook Groups

• Finding content relevant to pages.

• Reaching out to members of the groups

• Posting Trending Contents

Tools:

• Click-Up

• Slack

• Zendesk

• Freshdesk

• Shopify

• Buffer

• Hootsuite

• Trello

• Microsoft Office (Word, Excel, PowerPoint, OneNote, and Teams),

• Google Workspace (Gmail, Google Calendar, Google Drive, Google Docs Editors, Google Meet)

And I am a very fast learner who in no time can master New Software.

To add more, I have acquired the basic virtual purpose elements like a professional computer, strong internet connection, alternative power supply(Inverter), and so on. It will ensure my 24 hours availability to achieve the maximum result.

I believe in Hard Work, Honesty and Dignity. I am always eager to make long-term professional relationships with my client to ensure that every project becomes successful. I am available immediately and will take on any project.

I assure you that you will not regret your decision if you hire me.

Thank you for reading my profile! I can't wait to work with you!

Best Regards,

Samson