Coalescence provides services in the US, Canada, and Australia. We offer Managed Services, Professional Services, Salesforce Consulting, Implementations, Enhancements, Custom Integrations, Training, Data Migration, and 24/7 Support for Admins and Users.
- Front Office | Salesforce:
- Sales Cloud
- Pardot
- Revenue Cloud (formerly Salesforce CPQ & Salesforce Billing)
- Service Cloud - Case Management & Omni-Channel Routing, Knowledge Management, FSL, AI
- Community Cloud - Customer, Employee, Partner
- Commerce Cloud (B2C)
- Back Office | FinancialForce:
- Enterprise Resources Planning (ERP) Cloud - Accounting & Financial Management, Billing, Order & Inventory Management, Revenue Recognition
- Professional Services (PSA) Cloud - Resource Management, Project Management
- Conga:
- Composer | Trigger | Batch | Grid | Collaborate | eSignature | Courier | Invoice Generation | Mix Forms | Orchestrate | Quote Generation | CLM (Contracts for Salesforce) | AI Analyze
Additional Expertise:
- Flosum – Release Management & DevOps | Data migrator | Backup
- Snowflake
- Avalara
- Docusign
- Marketo
- Ascent – Supply Chain Management (Salesforce Platform)
- Expensify – Expense Reports and FinancialForce/Salesforce Integration
- QuickBooks – Migration and integration with Salesforce
- Xero
- Hubspot
- Outreach
- Zapier