Konzepts Data Innovation Labs

Our Bots are equiped with natural Text to Speech, intelligent AI algorithms, Customer voice authentication for added security, Automatic Speech Recognition , Customer Relationship Management integration. Our bots can manage the stores for you.

The system uses a combination of automatic speech recognition (ASR), Voice biometrics, speech synthesis, DTMF and live agents to identify the person’s requirements and get the appropriate response, in a seamless manner with minimal delay.