Hello!
My name is Abbigail Dixon and I am customer service connoisseur!
- I'm trustworthy, a team player, reliable and a quick learner.
- I have over 3 years of experience in customer service email handling and live chat.
- English is my native language.
My skills include:
- Experience with all Microsoft Programs: (Excel, Word, PowerPoint etc)
- Experience with Zendesk, Intercom, Slack
- E-commerce experience with Shopify
- Website Management
- Social media (Facebook, Twitter and Instagram content moderation, promotion and customer interaction)
- I have an educational background in Communication Studies, English Language, Information Technology, Spanish, Accounting and the sciences: Biology, Chemistry and Physics.
- I am committed to understanding what your company is about so I can help clients to the best of my ability and help the company achieve both its long and short term goals.