Abdiel Rumaldo

ABDIEL RUMALDO FABREGA San Francisco 65th Street, Panama, Panama · --· https://www.linkedin.com/in/abdielrumaldo I am an open minded, proactive, creative and passionate professional, who loves technology and digital interactions; an entrepreneur, a visionary focused on the discovery and development of new and innovative experiences for business owners and their customers. I value spiritual growth, family, quality time and new and exciting experiences. EXPERIENCE 2016 - PRESENT FOUNDER AND CEO, DIGITAL RESET LATIN AMERICA Responsible for the business operation and new business development. In charge of the business and contractor performance. In charge of customer support and relations. Create and enforce the company´s culture and vision. 2009 – 2016 CO-FOUNDER AND DIRECTOR, FOLLOW ME STUDIO Responsible for all the business unit’s operations by actively participating on the creation and execution of digital marketing and development. In charge of the sales and marketing team. Responsible for new business development. 2010 – 2011 IT MANAGER, TOP MANAGE DE PANAMA Responsible for the IT department operations Development of a business model for the new IT Services. Responsible for the growth of the collaborators through training and constant evaluations. 2008 – 2009 CLIENT SOLUTIONS AND OPERATIONS, ELEVATE Lead Generation through the process of list cleansing and list building. Responsible for the acquisition of key professional contacts and C-level executive’s information in the Latin America and Caribbean region. 2007 – 2008 CHARTER SALES SUPERVISOR, NATIONAL ASSET RECOVERY SERVICES In charge of over 35 sales executives in a call center environment. Delivered trainings and implemented sales methods to improve team revenue. Constantly over achieve sales goals. 2006 – 2007 B2B SALES TECHNICAL COACH, DELL INC. Coach for the Parts and Upgrades B2B Division Coach for Parts and Upgrades Consumer Division Coach for Software and Peripherals Division Part of the BQ (Bottom Quartile) initiative where we trained the month bottom performers on sales methods and techniques to improve their performance improving the sales department closing rate by 45%. Part of the development of the Close Rate BPI (Business Process Improvement) 2003 – 2006 TECHNICAL SUPPORT / B2B SALES TECHNICAL SUPERVISOR, DELL INC. Tech Support over the phone and through chat to customers in the United States, Latin America and The Caribbean. EDUCATION 2006 GLOBAL BUSINESS, UNIVERSIDAD INTERAMERICANA DE PANAMA 2003 TELECOMMUNICATIONS, UNIVERSIDAD LATINA DE PANAMA 2001 BACHELOR'S DEGREE IN COMMERCE WITH EMPHASIS ON ACCOUNTING AND COMPUTER SCIENCE, INSTITUTO TECNOLOGICO DE COMPUTACION COURSES AND SEMINARS 2017 CONSTRUCTION OF COMMUNICATION NETWORKS IN RURAL AREAS FOR DEVELOPING COUNTRIES, FIBERHOME TECHNOLOGIES WUHAN, CHINA 2016 DIGITAL MARKETING, COURSERA 2016 PAYMENT PROCESSING INTEGRATION PAGUELO FACIL PANAMÁ, PANAMÁ 2015 THE 4 IMPERATIVES OF GREAT LEADERS, FRANKLIN COVEY PANAMÁ, PANAMÁ 2012 INTERNET 2.0, AIG PANAMÁ, PANAMÁ 2 2008 SAP BUSINESS ONE INTRODUCTION, TOP MANAGE DE PANAMA PANAMÁ, PANAMÁ SKILLS • • • • Sales Management and Go-to-Market strategies development. Development and execution of Digital Marketing strategies Installation and configuration of cabled and wireless networks Experience in Technical Support for computers, peripherals and networks. • • • • Advanced knowledge on office (Excel, Word, Powerpoint) Knowledge on Adobe Master Suite applications Web Development (Javascript, Angular JS, Node JS, MongoDB, SQL, CSS, HTML5, basic PHP) Implementation and management of CRM systems (Zoho, Hubspot) LANGUAGES • • Spanish – Native English – Advanced VOLUNTEERING 2015 - PRESENT ACTIVE MEMBER, CLUB ACTIVO 20-30 DE PANAMÁ I currently serve the country and the organization as an active member taking the leaderships of a series of committees: Period 2018 – 2019 Vice President of Marketing for Teletón- Period- President of the National diaper collection project (Gran Recolecta de Pañales-) Assistant Vice President of Marketing for Teletón- Period- Member of the board of directors and Seargeant-At-Arms period- I was responsible for keeping the order and the organization bylaws as well as managing several committees. Responsible for overseeing the operations of the following committees: - Marketing - Technology - Scholarships President of the Digital Marketing subcommittee for Telethon-. developing and producing a new experience for our Telethon audience called Teletón Live. 3 Period- President of the Marketing Committee period- President of the Technology Committee period- Trustee for FUNPROI (Fundación Pro Integración- President of the Social Networking subcommittee for Teletón- Active 20-30 Panama is an organization with 60 years in service of children in our country. We devote our time to the development of projects that promotes rehabilitation and inclusion to people with special needs increasing significantly their quality of life. In Panama, Active 20-30 is the organizer of the globally recognized event Teletón- - 2001 VOLUNTEER, TELETÓN 20-30 4