ABIGAIL
GAMBOA
SOURCING SPECIALIST
PERSONAL
PROFILE
Extremely motivated to
constantly develop my skills
and grow professionally.
SKILLS
Internet Research
Lead Generation
Recruiting
Training & Development
Customer Support
Team Player
Multi-tasking
CONTACT
Cainta, Rizal Philippines
WORK EXPERIENCE
BidRecruit (Remote)
CONSULTANT AUG 2018 - APRIL 2020
Worked with the Business Development team how to prospect
leads per industry, company size, job title and location
Build list of target contacts, on a prospecting software
Productive Power (Remote)
HR ASSISTANT AUG 2018 - JAN 2019
Evaluate Applicant's Interview Recordings
Sourced Talents that are experienced Professtional
Trainer or Coach
Interviewjet (Remote)
SOURCER FEB 2016 - MAY 2018
Handled recruiting, training of new team members
Review/QA the team's sourced leads
Sourced Tech Leads and encoded on the data base
Handled special projects
-
Freelancer (Remote)
-
2015 - 2016
SKYPE: ahbieg
Managed a Shopify store's email queries and tracked
customer's package for delivery or lost package
Amazon book launch marketing
[24]7 CUSTOMER PHILIPPINES INC.
CSR JUL 2014 - SEPT 2015
Email support for a retail chain in the US
Respond to customer's shopping experience and
suggest a similar item they've been eyeing online
EDUCATION
UPHSD (University of
Perpetual Help)
AB Mass Communication
Batch 2006
TELUS
CIA AUG 2011 - MAY 2014
Email and Chat Support for a social video game
and mobile game company
VCustomer
CSR AUG 2010 - APR 2011
INTERESTS
Baking cupcakes
Arts & Crafts workshops
Phone support for a retail chain in North America
Assisted customers with their gift registry and store
complaints
MCBI
TEACHER JUN 2009 - MARCH 2010
Handled conversational class in English with Korean
and Japanese students via telephone or Skype.
YBMPNT Inc.
HEAD TEACHER APR 2007 - APR 2009
Oversee operations of Mentors, Teachers and Rookies
QA weekly, listen to sound files of the team
Trained Rookies by doing teaching simulations
Teletech
CSR SEP 2006 - MAR2007
Handled inbound calls from Midwestern and
Southwestern part of America
Assisted customer queries about their, billing, basic
internet troubleshooting, and pay-per-view
