Abigail Rotoni

I have worked in BPO industry for 9 years. I handled different types of campaign from the US, UK and Australia. I was a Technical Support Advisor, Customer Service Representative and a Sales Agennt for both business and consumer.

Summary of my Competencies:

1. Excellent Communication Skills

 - Got a C2 score in passing APTIS exam, an English Language Proficiency test managed by British Council.

• Developed through the years of being a Customer Service Representative, Well-trained in Communication and Eglish Skill Training. 

-An ESL Tutor for Japanese students from beginner to advance.

2. Excellent Computer Skills

• As a technical support, I am well trained in using Microsoft Offices. Expert in using offices like Word, Excel, Powerpoint and Email.

-Can troubleshoot and fix issues for Windows and Mac software.

-Can troubleshoot and fix issue on Internet connection.

3. Excellent Character

-Friendly, smart, responsible, hardworking, honest, target-oriented, and very efficient.

-Deliver my projects with 100% accuracy with a quality result on time 

-A team player and has the ability to work with a minimal supervision in a fast paced environment with strong communication skills.