Aderonke Ogapha

A skilled and experienced Business Administrator, Sales Enthusiast, and Customer Success Specialist, with over 14years of experience in the Banking Sector, Real Estate, BPO, and B2B. Possess proven relevant experiences in ensuring clients' satisfaction, and building cordial relationships with clients.

I also love resolving customers issues, making phone calls, and Resolving via Emails,

product promotion, and team coordination towards the achievement of set targets.

Able to provide strategies on corporate profitability, market expansion, improved customer satisfaction, Customer Retention, Profit optimization, and Increased Revenue generation.

while willing to partner with organizations to achieve their goals and ensure progress in my career.

I am vast with the use of CRMs tools and open to innovative technologies toward seamless work culture.

I am a Team player and SLA is a key highlight for me.

Over the years I have grown to development of problem-solving skills, that no matter how irate a customer is, I am able to attend to them professionally and they leave satisfied.

I recently got recognition from My previous organization as the best sales team player for exceeding the 2021 target I was able to achieve this through my cross-selling, Negotiation skills, and upselling skills.

My Dream is to be that sales Expert that all organizations seek.