Ahmad Demaisip
Medinah Ave. Bata Subdivision
Bacolod City, Negros Occidental, 6100
Mobile: - Skype: live:327ece366a5e00d0-
Summary
I am a motivated Virtual Professional delivering necessary services to clients and customers. Provided
technical and non-technical support to end-users through analysis and resolution. 10 years of combined
experience in providing customer service, administrative support, and technical support.
Employment History
Volfyre
Bacolod, Western Visayas
Administrative Assistant (Remote)
December 2018 - August 2019
Handle correspondence and emails by proactively replying to them
Resolve support tickets by ensuring that they are responded to in a time-efficient manner
Organize schedules and appointments and handle follow up duties
Manage online and offline promotional activities for the client business
Communicate with suppliers, vendors, and customers to provide specifications and process orders
Perform light bookkeeping activities such as creating electronic records of receipts and payments
Set up meetings and transcribe minutes of the meeting recorded at the venue
Translate bilingual materials and ensure that they are available to the right personnel
Process customers’ inquiries over company chat rooms, telephones, and email.
Perform online research work and derive essential information according to provided project
specifications
Perform basic photo editing including color correction, lighting, and shadows with Adobe Photoshop and
Lightroom.
Develop and maintain websites and blogs and ensure that they are adequately marketed to increase
company presence
Set up and update social media sites such as Facebook and Twitter in a bid to improve people’s
interest in the company and its services and products
AHCEC-SMP DEPCO
Dammam, Eastern Province
Internal Sales Coordinator / Document Controller
June 2018 - December 2018
Coordinated sales team by managing schedules, filing important documents and communicating
relevant information
Ensured the adequacy of sales-related documents and services.
Responds to complaints from customers and give after-sales support when requested
Stored and sort financial and non-financial data in electronic form and present reports
Handled the processing of all orders with accuracy and timeliness
Informed clients of unforeseen delays or problems
Monitored the team’s progress, identify shortcomings and propose improvements
Performed miscellaneous activities as assigned by the Senior Manager.
Worked with ARAMCO, SABIC, Petro Rabigh, FARABI, SADARA, and other affiliate buyers.
Daily check-up supplier Portal for new RFQ and P.O.
Prepared Bid Proposal, Quotation, and P.O. for buyers and supplier.
Assigned and Relayed task, emails, inquiries, calls to right persons.
Developed and designed new templates and forms for company.
Attend meetings and seminars required by clients.
Other related office task and duties to maintain day to day operation
Saudi Aramco - SMP
Ras Tanura, Eastern Province
Engineering Aide / Document Controller
February 2018 - June 2018
Worked with Quality Assurance & Compliance Unit to develop database, templates, and reports such
as:
-Monthly Vessel Inspection progress report
- QA/QC weekly activity report
- QA/QC weekly activity report
- Vehicle tracker report
- Training and course tracking report
Worked as a Document Controller
Performed miscellaneous activities as assigned by the Unit Supervisor
Shumua Al Amal Special Education and
Rehabilitation
Dammam, Eastern Province
November 2014 - January 2017
Shumua Al Amal Special Education and
Rehabilitation
Dammam, Eastern Province
March 2018 - November 2014
Shumua Al Amal Special Education and
Rehabilitation
Dammam, Eastern Province
March 2012 - March 2013
Project Coordinator / Executive Administrator
Project in charge of the construction of the audiovisual room, fire alarm system testing, elevator
installation, wall
precast installations and building maintenance.
Responsible for the procurement and inventory of the materials required in various projects
Ensure that enough amount of consumable materials required for maintenance are stocked in the
storeroom.
Ensure that projects documents such as drawings are kept in a file
Conduct meeting with the various project contractors and ensure that their work is in the highest quality
and
standards.
Operated office and IT equipment
Managed the day-to-day operations of the office; including procurement
Assisted in the preparation of tender documents required for bidding and procurement
Expedite the responses to construction issues (i.e., document and drawings)
Organized and maintained files and records
Planned logistics for meetings and coordinated travel arrangements
Maintained database
Developed monthly progress reports to stakeholders
Developed minutes, agendas, presentations, correspondence, and documents
Maintained administrative workflow by studying methods; implementing cost reductions; developing
reporting
procedures.
Developed administrative staff by providing information, educational opportunities, and coaching.
Resolved administrative problems by analyzing information; identifying and communication solutions.
Maintained continuity of work operations by documenting and communicating needed actions to
management;
discovering irregularities; determining continuing needs.
Accomplished department and organization mission by completing related results as needed.
Document Controller
Registered of Internal and External Documents.
Maintained of Controlled Documents Register.
Sending of Drawing Transmittals and Submittals.
Ensured that Drawing transmittals are acknowledged in case there is a dispute on whether the drawings
were
transmitted.
Managed document/drawing review process, Internal and External.
Expedite the responses to Document/Drawing Issues.
Archiving Data for Historical Purposes.
Preparing Correspondences Contractual and Other Relevant Issues Regarding the Project.
Encoding of Outgoing/Incoming Correspondences and Submittals for records.
Archiving of All Documents in our Master List.
Organized Weekly & Monthly Progress Meeting with Contractors and Subcontractors regarding the
Project.
Organized Weekly & Monthly Progress Report.
Performed a wide variety of secretarial tasks in support for the Project Management Team.
Prepared and Minute all Coordination meeting with the Contractors and All Sub-Contractors.
Works directly with the Project Engineer in the preparation of all related tender documents required for
the bidding of
SHAMAH Center Project.
Prepared communication letters as directed by Project Manager.
Contacted proposed SHAMAH Center Project Contractors through email, fax and telephone calls to
solicit their interest
to tender their commercial to the project.
Prepared of PowerPoint presentations as directed by the SHAMAH General Manager.
Rehabilitation
March 2012 - March 2013
IT and Technical Support
IT maintenance of software, hardware, and operating system reconfiguration
Installation of LAN network cables
Developed and maintained database
Troubleshooting and repair of office and IT equipment
Wiring and installation IP telephone system
Installation and maintenance of CCTV Security System, wireless system, audio and video systems, and
IT equipment
Managed internal email system
Developed presentations
JNB Web Promotion
Bacolod, Western Visayas
IT Staff / Document Controller
May 2009 - October 2011
Streamline filing system to improve efficiency
Web design to specifications of customers business
Optimize customer websites as per the direction of the Search Engine Optimization Specialist
IT maintenance of software and hardware
Address customer service inquiries
Maintained database; Compile, organize and manage documents and files
Virtual Assistance Services
Data Entry
Customer Service
Document Control
Microsoft office
Online Research
Clerical Support
Email Management
Schedule Appointments
Adobe Photoshop
Project Coordinator
IT Support
Social Media Management
Executive Secretary
Administrative Assistant
Secretarial
Management
Education
STI Main Bacolod
Bacolod, Western Visayas
Enrolled June 2009
STI West Negros University
Bacolod, Western Visayas
Enrolled October 2019
Bachelor's of Science in Information Technology
Bachelor of Science in Electrical Engineering
Skills
• Proficient with Microsoft Office and database software
• Strong analytical and problem-solving skills
• Multilingual
• Operate office equipment and motorized vehicles
• Able to work independently and in a multidisciplinary team
• Exemplary leadership skills
• Able to meet tight deadlines
• Effective communication skills
• Good presentation, reporting, and organization skills
• Exceptional ability to multi-task
