Aiko Sibayan

Excellent communicator with 3 years in a demanding call center environment as a Customer Service Representative. Technical Customer Service Specialist with the capacity to quickly learn and synthesize new networking technologies. History of being an effective team member with full understanding of the underwriting process and team needs. Well-versed in using Excel to create and update tracking spreadsheets.

• Strong verbal communication
• Data entry
• Technical support
• Complaint resolution
• Self-motivated
• User interface understanding
• Report writing
• Extremely organized
• Process implementation
• Data management
• Skilled in Google Sheets
• Skilled in Excel
• Adobe Photoshop wizard
• Amazon Product Researcher
• Transcription
• Email and Calendar Management