Aileen Abelgas Gingoyon

If you need assistance in customer support and project management, I can definitely help you! I am an effective communicator who can answer customer queries and complaints through email, chat, and support tickets. I am a team player who can manage your projects and teams to ensure that deadlines are met in the most efficient manner. 

I have 8 years Call Center / BPO experience.

If you are looking for a reliable long-term assistant who always goes the extra mile, then I am who you need. 

Here's a list of my skills and work background:

• Customer Support for Executive Complaints 
• Customer Service Support for Billing and Technical Issues 
• Executive Escalations Support for Telecom Company such as Telstra and Tracfone
• Email Management and Chat Support
• Team Management and KPI Analysis 
• General Admin Work and data entry
• Social media: webpage admin, Facebook admin and Instagram admin
• Order fulfilling in shopify
• Knowledgeable about POD like TEElaunch, Printify and Printful