Ailynn Rose Victor

AILYNN ROSE P. VICTOR Block 7 Lot 2 Escopa 2 Project 4, Quezon City Philippines, 1109 Contact nos: -/- E- mail:-Skype ID: ailynnrose09 Career Objective: To be an element of the success of an organization that will leverage my experience and skills for good quality service. Strong desire to get associated with a high performance delivered organization where I could implement my administrative skills for its continuous growth. Using my extensive knowledge and successful experience in Customer Service, Administrative Support & Sales and Marketing. Highlights of Qualifications: • • • • • • • • • • • • • • • • • • • Willing to learn and can deal with different kinds of people in the work place Capable of performing a wide variety of tasks and responsibilities Dedicated and committed in accomplishing tasks A well-rounded person and flexible Reliable and loyal Creative and equipped with knowledge of computer applications Capable of providing quality customer service Good analytical documentation, and organization skills Strong problem solving and analytical skills Capability to learn new skills and technologies quickly Ability to multitask and effectively prioritize workload to meet deadlines Effective organizational and time management skills Process and keen attention to detail and accuracy General Business Knowledge Cross-team coordination and good interpersonal skills Knowledge of computer applications Responsive and accurate in tasks assigned Highly motivated (drive, ambition, energy) Independent showing initiative and perseverance Skills: • • • Computer Proficient in software (Lotus Notes, MS Office (Outlook, Powerpoint, Excel), MS Windows 7, 8, 10, XP, Vista) Excellent Communication Skills (oral & written) Capable of providing excellent customer service Personal Data: Birth date: March 9, 1983 Language/Dialect: Filipino, English Birth place: Quezon City Father’s Name: Antonio Victor Age: 34 Occupation: Retired PNP Officer Weight: 120 lbs Mother’s Name: Alicia Victor Height: 5’6 Occupation: Housewife Civil Status: Single Educational Background: Name of Institution Far Eastern University Roosevelt College Quirino T. Alonzo Elem. School NCBA-QC Degree AB Mass Communication Secondary Elementary Inclusive Year- Work Experiences (Most Recent): Homebased Jobs (All USA Based Companies) Work Hours: Graveyard Shifts & Flexible Hours Company Name Work Title Inclusive Dates TexasRenters.com LLC Virtual Administrative May 2017-July 2017 Assistant JOB RESPONSIBILITIES: > Responsible to answer inbound calls from customers interested in the properties. > Responsible to enter the data into the CRM system, and transfer the call to the appropriate real estate agent. > Monitor inbound leads coming into CRM system for completeness of data, and to assign e-mail leads to the agent on duty. > Helping with data entry, and client screening and set up into the software system. Company Name Work Title Inclusive Dates Symplr Customer Service Oct 2014-May 2017 Representative JOB RESPONSIBILITIES: Symplr – A leading Healthcare Technology company. Symplr is a fast paced technology company offering software as a Service (SaaS) solution for healthcare employee, vendor and contractor credentialing. We make sure that all staff working in, or requiring access to, hospitals and other healthcare facilities have the necessary documents and training to enable that access. We also monitor and track that access to help ensure compliance. Main Job Duties: > Answer a high volume of phone calls. > Review and process various electronic documents and information such as vendor images, health records, safety trainings, insurance, and other hospital specific requirements. > Provide exceptional customer service by evaluating inquires in order to provide the most useful and appropriate information to vendor representatives. > Answer LIVE online chats in a quick and confident manner. > Manage, organize, and update important data using multiple database applications. Company Name Work Title Inclusive Dates GSIG LLC Assistant Pre-Marketing Manager July 2012- January 2013 JOB RESPONSIBILITIES: Boutique real estate firm specializing in Bank Owned Foreclosures for various tasks: > > > > > Checking emails, handling tasks relating to business management. Repairs for homes, responding to clients, doing Weekly Inspection. Vacant Property Registrations & Water Utility Task. Handle real estate related issues for bank owned/foreclosed homes. Entering information and uploading documents/photos into database. Company Name Work Title Business Marketing Virtual Assistant Inclusive Dates May 2012 - Dec 2012 Solutions JOB RESPONSIBILITIES: > > > > > > > Transcription when needed. Sending emails to clients and potential clients. Posting ads within online classified ad sites (ex. Craigslist / EBay Classifieds). Various other online tasks as needed. Some web research and data entry as needed. Sending postcards to potential clients (all done via computer online). Making follow up calls from time to time. Company Name Work Title Inclusive Dates Solutions Now Inc Virtual Assistant May 2012- July 2012 JOB RESPONSIBILITIES: > > > > Screen buyer & seller leads daily. Receive inbound calls and make outbound calls. Research the property in several databases and create pdf's of reports. Follow up with clients to make offer on properties. Company Name Work Title Inclusive Dates ZDSMA Real Estate Data Entry Oct 2011 - May 2012 JOB RESPONSIBILITIES: > Data entry of real estate records. You would log into a website and select the correct choice for each item for each property.