Alainah Mirza

ALAINAH MIRZA Recruitment Officer | Coordinator (Charitable Sector) 45 Chepstow Place, Bayswater, London W2 4TS | M:-| M:- Organised, adaptable and engaging | Plans workloads – delivers quality and timely results | Builds and retains relations with a variety of individuals | Public speaking and presentations| IT literate | Promotes teamwork | Takes ownership of tasks Professional Profile Enthusiastic and resilient individual, possesses work experience operating in key recruitment, project support and coordinator roles within the Charitable Sector and is keen to develop upon skills and knowledge. Promotes and champions organisational visions, values and standards – works in partnership with internal and external teams and organises and priorities conflicting workloads. A naturally engaging communicator and influencer, prepares and delivers presentations and has gained leadership experience across a wide variety of work placements (sectors include: charitable, voluntary, leisure, catering and warehousing). Maintains accurate operational systems, supports colleagues and adapts pro-actively to changing business requirements. Key Skills ▪ Volunteer engagement and recruitment ▪ Communicates clearly and concisely ▪ Ensures operational standards are maintained ▪ Loyal, resilient and possesses a strong work ethic ▪ Develops and retains relationships ▪ Thrives in culturally diverse environments ▪ Supports marketing and promotional activities ▪ Learns new skills, systems and processes quickly Charitable & Voluntary Work Experience and Employment EAST AFRICAN PLAYGROUNDS 2019 Recruitment Intern | International Events Coordinator East African Playgrounds strives to ensure every child can access their right to a childhood and that no youth is left without the skills to develop. They take an innovative child-centred approach to education and use the power of play to transform the lives of children through their play programs. A significant proportion of their funding comes from the international challenges they run with UK universities and RAGs. ▪ Operated in a key role that required travelling to a variety of universities in London and the South of England to promote the Gorilla Trek Challenge and the associated volunteer programme. ▪ Successfully promoted the work of the charity and the ethical international challenge to university students to encourage an uptake in volunteers. ▪ Delivered engaging and informative presentations, lecture ‘shout-outs’ and actively participated during information fayres – reassured students on the fundraising aspects of the challenge and offered advice. ▪ Worked independently and significantly enhanced the recruitment process. ▪ Delivered the role of International Events Coordinator (3 months) and was responsible for the day-to-day logistics and management of volunteer projects and gorilla trek challenges. ▪ Line managed 4 Gorilla Trek interns, enhanced volunteer welfare and delivered training focused upon First Aid and DBS approval checking. ▪ Effectively dealt with emergency situations and worked within an international office setting – managed budgets and financial reporting processes for projects. Other Fundraising Experience ▪ East African Playgrounds, Uganda (3 weeks): Built a playground for a school in Jinja, organised a variety of fundraising events. ▪ World Challenge to Ethiopia (4 weeks): Built a school and trekked in a group of 16 volunteers. Other Work Experience Lifeways Group January 2021 – April 2021 Support Worker Lifeways Group help people to lead more fulfilling lives by providing support for adults with learning disabilities, autism, physical disabilities, acquired brain injuries or mental health needs. Providing physical and emotional support to service users. Assisting with domestic tasks and personal care. Helping service users budget and handle money. Working with service users families and network to ensure service users were receiving the most effective care. H&M September 2020 – November 2020 Warehouse Operative ▪ Took responsibility for accurately picking and packing customer orders – worked in a team environment, identified damaged or missing items and checked stock. ▪ Ensured all operational standards were adhered to at all times. ▪ Supported colleagues to ensure quality and timely results. SIBSON CAFÉ, Kent University October 2018 – December 2018 Barista ▪ Operated in a customer-facing role, ensured high levels of service and worked in a team. ▪ Accurately handled cash and operated the till. ▪ Ensured all hygiene, health and safety processes were maintained. GULLIVERS LAND July 2018 – September 2018 Ride Operator ▪ Took responsibility for the safety of others and delivered a high level of service at all times. ONE4SIX COFFEE August 2016 – April 2018 Barista ▪ Worked collaboratively within a small team to ensure all customer requirements were met. ▪ Adapted pro-actively to changing requirements and accurately operated the tills. Other Information Training and Development First Aid Trained | DBS Checked | Care certiicate Education and Qualifications TEFL Course (Current) BA Hons in English and American Literature – University of Kent, 2015 – 2019 3 x ‘A’ Levels – Sir Henry Floyd Grammar School, 2013 – 2015 9 x GCSEs including Mathematics and English – Sir Henry Floyd Grammar School, 2011 – 2013 IT Skills MS Office Suite (Word, Excel, PowerPoint, Outlook) | Learns new systems quickly References Available upon request