Alexander Vilenius

ALEXAND ER VILENIUS ADDRESS: NYBOHOVSBACKEN 34D,11763,STOCKHOLM TELEPHONE :- EMAI L : ALEXANDER. VI LENI USGMAI L. COM I ’ m at echni calsuppor tspeci al i stwi t hext ensi veknowl edgeofcomput ersof t war eand har dwar e,andt echni quest ot r oubl eshoot .Ipossessst r ongpr of essi onalcommuni cat i onski l l s wi t hot hert echni calsuppor tspeci al i st sandenduser s.Mycr i t i calt hi nki ngandpr obl emsol vi ng abi l i t i esar esomet hi ngIpr i demysel fi n.I nt hewor kspaceIconsi dermysel fasoci aland ef f i ci entwor kerwhol ear nsqui ckl yandi seagert ogr ow hi spr of essi onalknowl edge. TECHNI CAL PROFI CI ENCY EDUCATI ON ACTI VE DI RECTORY BOMGAR C CSS DAMEWARE HTML REMOT E DESKTOP M SERVI CEDESK PLUS SERVI CENOW VI SUAL BASI C LANGUAGE WI NDOWS 7/10 WI NDOWS OFFI CE 65/2013 Swedi s h-Nat i vet ongue Engl i s h-Fl uent EXPERIENCE Apr2015 Dec2017 Hennes&Maur i t zI T depar t ment-Techni calSuppor tSpeci al i st •1st / 2ndl i nesuppor t ,ser vermoni t or i ng,i nci dentmanagement ,caseal l ocat i onandt r ai ni ngofnew empl oyees. •Wor kedi ndependent l ydur i ngwor kshi f t swi t hl ow st af f i ngsuchasl at e ni ght s,weekendsandhol i days. •I mpl ement i ngandassi st i ngont her ol loutofnew appl i cat i onsandoper at i ngsyst ems. Ant i ci mexAB -Techni calSuppor tSpeci al i st Aug2013 Sep2014 •Tr oubl eshoot i ngsof t war e,har dwar e,net wor kr el at edpr obl ems,pr i nt er s,andi nputdevi ces. •I nst al l i ngandconf i gur i ngnew t echnol ogysuchashar dwar e,oper at i ve syst ems,andappl i cat i ons. •Suppor toverphone,emai l ,ser vi cedeskandonsi t e.