Alexandre Manaros

I have over 5 years of experience working as a customer service specialist in telephone, email & chat. I have assisted all types of customers in all types of settings.

My long-term experience in the industry, including my recent work experience as an operational trainer in which I was tasked to facilitate classroom training and onboard new hires, has taught me how to meet and exceed each customer's expectations with service that sells.

Objective

• To be a part of a productive company that will enhance my skills, abilities an apply my knowledge wherein I will have the opportunity to maximize my potentials and contribute significantly to the improvement of the business entity. Secure a position as a team player in a people-oriented organization where I can maximize my customer service experience to achieve corporate goals in a challenging environment. Attain a position that will enable me to use my strong communication and organizational skills, customer service background, and my ability to work well with others.

 Strengths and Skills:

• Communicating: Communication Skills

• Flexibility and Adaptability

• Learning agility: Quick learner

• Tolerance: Stress tolerance

• Critical thinking: Decision making skills

• Coaching people: Teaching

• Positive Attitude: Creating a positive work environment

• Leadership

• Goal oriented: results achiever, Meeting deadlines

• Delegating tasks

• Personal Management

• Judgment

• Computer Skills

• Strong Work Ethic

• Honesty and Integrity

• Punctuality

• Analytical and Problem Solving Skills

• Strong Analytical abilities

• Attention to details

• Accuracy

• Interpersonal Skills

• Team Work Skills

• Negotiating: Negotiation skills

• Sales skills: Persuading people

• People oriented: Customer service skills