Alexis Jacobs

 Alexis Jacobs Mobile -| Email:- Objective:  To obtain a position in this industry where I can develop and excel as a skilled professional with several years of productive work experience striving for opportunities of advancement and giving my best to my future employer.  Acquiring me as your employee with such a strong company would yield high performance, quality control and increase in occupancy and revenue.  Education: Clark Atlanta University Major: Mass Media Art with a Concentration in TV/ Radio/Film Bachelor’s Degree with Cum Laude Honors Received Spring 2017 Skills    - Outstanding customer service skills with commitment to quality and service - Strong organizational and time management abilities  - Knowledge of how to handle and assess escalated situations - Able to adapt in a fast pace work environment Organizations and Honors  - Miss Atlanta University Center (AUC), AUC Council (Fall 2015- Spring 2017) - Intern, Skyy Level Media & Productions, Internship (Fall 2015- Spring 2016) - Member, CAU Philharmonic Society (Fall 2013- Spring 2016) - Member, CAU-TV, Producer, Teleprompter Operator (Fall 2013-Spring 2014) - Vice President, Daughters of Virtue Mentorship -) - Member, Daughters of Virtue Mentorship -) Employment: Sykes Tutoring Services                Lithonia, Ga                      January 2013- May 2017 Receptionist - Managed front desk - Greet clients during arrival and departure  - Handled and collected financial payments: cash, debit, credit, & checks - Set and/or cancel tutorial appointments  - Alphabetize documents and paperwork  - Multi-task with phone calls: Line 1, Line 2, Line 3 - Walk through before closing and lock up Victoria Secret                                 Atlanta, GAApril 2014- August 2017 Lead Cashier and Supervisor  - Assist clients using my customer service skills - Complete transactions with client, including but not limited to clients purchasing, returning, or making exchanges - Provided training to all new Customer Service Agents - Provide crisis intervention if needed with Customer Service Agents  - Count/even (12) cash registers for opening/closing for a complete sales day Kids R Kids West Oak Marietta, Ga August 2017- October 2017 Assistant Teacher - Greeted parents and children upon arrival and departure of daycare center - Followed and implemented lesson plans for young students - Aided with food prep, diaper/pull-up changes, and everyday activities