Alfred Maverick Ramos

Al f r edMav er i ckQ.Ramos 3Gar netSt r eetPhase7Bl k8Lot4, Paci t aCompl exl , SanVi cent e, SanPedr o, Laguna-| aqr amos@up. edu. ph PROFI LE Acol l egegr aduat ewi t habachel or ' sdegr eei nAgr i busi nessManagement .Av i di ngai ni ng exper i ence, as wel l as f ur t her enhanci ng pl anni ng, communi cat i on, t echni cal and managementski l l si nor dert ohel ppr opelt heor gani zat i ont owar dsachi ev i ngi t sgoal sand obj ect i v es. EDUCATI ON Uni v er si t yoft hePhi l i ppi nesLosBaños LosBaños Laguna Bachel orofSci encei nAgr i busi nessManagement 2017 WORKEXPERI ENCE CI TI–CBPS( Januar y2018–Januar y2019, Ful lTi me) Cust omerSol ut i onsOf f i cer Col esMast er Car d  Pr ov i desexcel l entcust omerser v i cet oCI TIcl i ent st hr ought el ephonebanki ng.  Pr ocessesonl i nebanki ngt r ansact i onsonsy st em i ncl udi ngdat amai nt enanceand f i nanci al ent r i es. Char gebackandDi sput esOf f i cer Ci t i phoneAust r al i a  Rev i ews and document s account s wi t h di sput ed i t ems and exami nes possi bl e r ecov er yopt i onsi ncompl i ancewi t hchar gebackpr ocessandgui del i nessetbyVi sa andMast er Car d. CONCENTRI X( Mar ch2019-Sept ember201, Fi xedt er m) RDSDat aAnal y st Dat aAnal y st , Adv i sorI Ll oy dsBank  Handl esPPIcompl ai nt sandr ev i ewseachcasef orappr opr i at el oggi nganddat eent r y I nt ot hebanki ngsy st em. COLLABERA( Januar y2020-Apr i l2020, Fi xedt er m) RDSDat aAnal y st Cl i ent : Wi l l i sTower sWat son  Recei v esandpr ocessescompensat i ondat af orcl eani ngandf or mat t i ng.  Loadsdat ai nt ot hesy st em andr ev i ewsf orf ur t herv al i dat i onandenhancement .  Execut esf ur t heranal y si sofdat aandf or mul at esr ecommendat i onst ocor r ectany di scr epanci esorenhancementoppor t uni t i es. Uni t edHeal t hGr oupOpt um Gl obal Sol ut i ons( Jul y-Pr esent ) Enr ol l mentandEl i gi bi l i t yAnal y st( Jul y2020-Januar y2021, Fi xedt er m) SAM PostI nst al l andMi cr oRev i ew( Emai landBackof f i ce) Resear ches,anal y zesandr econci l est hedi scr epanci esbet weenheal t hpl anel i gi bi l i t yt ape f i l esandt hel egacysy st em accor di ngt oest abl i sheddepar t mentgui del i nes.Ver i f i est hatal l enr ol l ment scont ai nt hecor r ectgr oupnumber s,pl anandef f ect i v edat easr epor t edbyt he heal t hpl an.Cor r espondswi t hbr oker sandgr oupst hr oughemai lf orenr ol l mentr equi r ement s andconf i r mat i on. Medi cal Recor dsAnal y st ( Januar y2021-Febr uar y2021) Hedi s-Seasonal Account Mai nr esponsi bi l i t i esi ncl udeschedul i ngr et r i ev alofmedi calr ecor dsf orqual i t yr ev i ewand out r eacht obr oker sandpr ov i der st oconf i r m mi ssi ngdat aandi nputaddi t i onali nf or mat i on ont hesy st em aswel l .