A retired Civil Engineer turned BPO specialist since 2004 when the industry was at a bullish trend in dominating the market within the Asia Pacific region started with humble beginnings as a sales associate for Dell Computers. Having worn many hats from sales to technical support and exposed to handling front office, back office, knowledge process accounts and campaigns with different verticals and various commercials emerged a Business Development Manager of APTUS with a highly competent team to make outsourcing simplified not only to big businesses but most specially affordable to SME's.