Alma Jimenez

My name is Alma Jimenez, 25 years old, and I am from the Philippines. I have experience as a Virtual Assistant, explicitly being a Customer Service for Amazon account for more than 4 years and up to the present. I am a responsible, dedicated, reliable, and hard-working person when it comes to my job.

I also have experience with the following:

➡ Manage/Run Amazon Seller Central Account and eBay

➡ Amazon FBA

➡ Amazon Product Sourcing (Criteria: 30k BSR and 15% Profit Margin)

➡ Data Entry/Excel Expert

➡ Email Support

➡ Manage Invoices

➡ Manage FBA Inbound Shipments

➡ Manage Inventory

➡ Set-up Repricing for E-commerce business

➡ Manage Purchase Orders/Placing Orders

➡ Ordering products from manufacturers

➡ Order Processing & Repricing

➡ Order Fulfillment

➡ Confirm Shipments & Tracking

➡ Opening and managing seller support tickets

➡ Authorize Returns

➡ Process Refunds

➡ Manage Daily Sales Order Report

➡ Optimized Feedback Service/Feedback Manager

➡ Tactical Arbitrage Sourcing Dropshipping for Amazon Store ( from Walmart, Bed Bath & Beyond, and Home Depot)

➡ Product Research for Opening a Wholesale Account

➡ Onboarding/Contacting Vendors and Distributors

➡ Amazon Manual Brand Searching

➡ eBay Listing

Know how to use the tools below:

➡ Jungle Scout

➡ CamelCamel

➡ Keepa

➡ Asana

➡ Teamwork

➡ Slack

➡ RevSeller

➡ Listing Mirror

➡ ShipStation

➡ ShipHero

➡ SellBrite

➡ I worked as a Marketing Coordinator, managing social media platforms for multiple clients, creating content, and graphic design.

➡ I have experience with Pinterest Marketing, where I can help my clients grow their monthly views, and increase website traffic and engagement on the Pinterest platform.

Marketing Coordinator

➡ Social Media Creation

➡ Graphic Design using Canva and Figma

➡ Influencer Marketing and Advance Research for Potential Clients

Administrative Assistant

➡ I can manage clients' meeting schedules, do data entry jobs, do research, and more. Knows how to schedule for different social media platforms ( Facebook, Instagram, LinkedIn, and Twitter).

Learn to use the following tools:

➡Slack

➡Asana

➡Teamwork

➡Hootsuite

➡Later

➡Taiwind (Pinterest Marketing)

➡Airtable

➡Milanote

➡Microsoft Office

➡Loomly

➡SproutSocial

➡ Canva

➡ Zoom

➡ Gsuite

➡ Figma

➡ Klaviyo

➡ Mailchimp