Personable Customer Service Officer consistently striving to meet and exceed performance targets. I satisfy customers with swift issue resolution and attention to unique service requirements. I communicate proactively and I tend to be creative in solving problems. I strive towards excellent service delivery with expertise in customer retention. I'm certified in Customer Relationship Management and currently undergoing training in Data Science and Cybersecurity. I'm also proficient in the use of MS office tools, social media and digital marketing. I'm a very fast learner and an excellent achiever.