ANALY PAJARES
Summary
Hardworking and reliable woman with strong ability in communicating and selling. Highly organized, proactive and punctual with team-oriented mentality. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Experience
Online Seller, 05/2015 - Current
TWINS ONLINE SHOP - SANTO TOMAS
Maintained high feedback ratings from customers by responding quickly to questions and problems.
Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
Engaged in timely customer communication to resolve issues and identify sales opportunities.
Exercised proper qualification skills to convert leads in to genuine sales opportunities.
Developed effective sales strategies to enhance customer satisfaction and boost sales.
Cultivated new online customer account and affiliate relationships to grow customer base.
Monitored actuals, budgets and other strategic management tools to meet sales expectations.
Educated clients on business opportunities to facilitate improved market outcomes.
Cashier, 01/2013 - 07/2014
TWINS MOTORPARTS - SANTO TOMAS
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Learned roles of other departments to provide coverage and keep store operational.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Inspected items for damage and obtained replacements for customers.
Answered customer quests, provided store information and escorted to desired store areas.
Received payments for products and issued receipts.
Cashier, 11/2010 - 12/2012
DOUBLE EIGHT MARKETING - SANTO TOMAS
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed all sales transactions promptly to prevent long customer wait times.
Learned roles of other departments to provide coverage and keep store operational.
Inspected items for damage and obtained replacements for customers.
Received payments for products and issued receipts.
Resolved customer complaints and escalated worsening concerns for remediation.
Increased sales by suggesting specific complementary items to customers.
Sales Associate, 05/2008 - 10/2010
BRIX MARKETING - SANTO TOMAS
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained relationships with peers and upper management to drive team success.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Offered product and service consultations and employed upselling techniques.
Acted as initial contact in addressing customer concerns.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Education and Training
Bachelor of Science, BUSINESS ADMINISTRATION , 04/2013
BUKIDNON STATE UNIVERSITY
Languages
English : First Language
English : B1
Intermediate
Activities and Honors
Member, Small Business Association (2008 - present)
Contact
Address : SANTO TOMAS, PHILIPPINES 8112 Address : SANTO TOMAS, PHILIPPINES 8112
Phone : -
Phone : -
Email :-
Skills
InventoryLab
Online platforms
Online auctions
Retail arbitrage
Shipping
Facebook Marketplace
Marketing understanding
Sales expertise
Pricing adjustment
Planning
Multitasking
Active listening
