Anas Ahmed
Customer Relationship Management Specialist--
Wohnheim Weisenau Max-Hufschmidt-Str, 55130 Mainz, Germany
About Me
To seek and maintain a full-time position that obers professional challenges utilizing interpersonal skills, excellent
time management, and provlem-solOing skills. wrganized and dependavle candidate successful at managing multiple
priorities /ith a positiOe attitude. Willingness to take on added responsivilities to meet team goals.
Work experience
5•2021 - 12/2023
Customer Relationship Management Specialist
@reOenue ( Remote F)reelanceL
( Created and deployed social media content, engaged /ith the target audiences, and voosted reach /ith
strategic ad placements using Go High-AeOel CRM.
( wptimized e-commerce campaigns through B•% testing to increase online sales.
( Managed oOer 20+ clients to deOelop /evsite portals and social media pages to promote vusinesses vy
10X.
( Conducted market research and competitor analysis to inform the search marketing strategies using
Sprout Social.
3•2023 - 11•2023
Digital Marketing Specialist
Komacs ( Parachi, Eakistan Fwn-siteL
( 7xecuted digital marketing strategies and campaigns for the company.
( Conducted technical audits to identify /evsite issues and areas for improOement.
( Collavorated /ith designers to create Oisuals for marketing materials.
( Worked /ith the social media manager to ensure the content aligned /ith the oOerall marketing strategy
and goals.
( ReOie/ed all marketing materials and content for accuracy, grammar, and consistency.
D•2023 - 9•2023
Digital Marketing Specialist
YeOYefy ( Remote F)reelanceL
( Eerformed technical audits to identify /evsite issues and areas for improOement.
( Collavorate /ith designers to create Oisuals for marketing materials.
( ReOie/ed all marketing materials and content for accuracy, grammar, and consistency to increase /evsite
impressions vy 10X.
( 7stavlished digital marketing strategies and campaigns for the company.
( Worked /ith the social media team to ensure content aligned /ith the oOerall marketing strategy and
increased digital presence.
11•2020 - 2•2021
Social Media Intern
Iouth 7Oent wrganizer ( Parachi, Eakistan
( Managed social media accounts for youth eOents.
( %rainstorm and created engaging content to promote eOents.
( Jncreased online presence and audience engagement.
( Bssisted in organizing and executing social media campaigns.
9•2018 - 11•2018
Human Resources Training and Development Internship
Eakistan CiOil BOiation Buthority ( Parachi, Eakistan
( Coordinated logistics for training programs.
( Contrivuted to needs assessment and analysis.
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( Supported learning initiatiOes and facilitated sessions.
( Bssisted in HR documentation and record-keeping.
Education
2023 - Present
Master Degree
Uohannas Gutenverg qniOersity wf Mainz ( Mainz, Germany
Jnternational 7conomics and Euvlic Eolicy
2018 - 2021
Bachelor Degree
Jjra qniOersity ( Parachi, Eakistan
%usiness Bdministration FMarketing, 7conomics, ManagementL
Skills
wnline marketing
Communication skills Fvoth oral and /rittenL
Yesigning Tools FCanOa, Bdove EhotoshopL
Social Media Tools FSprout Social, Meta, IoutuveL
EroNect Management Tools FSlack, Uira, Scrum, TrelloL
CRM Tools F Huvspot, Go High AeOel, SalesforceL
Erovlem solOing avilities
Team/ork
Microso: Teams
CMS FWordEressL
Microso: w ce 365 F Word, 7xcel, Eo/erEoint, ShareEointL
Bnalytical Bvilities
Yigital Marketing
Volunteer Experience
10/2023 - Present
International Student Ambassador
Johannes Gutenberg-Universität Mainz
As part of a team of ambassadors, I take responsibility for developing ideas, identifying topics, and
setting priorities that align with GSME goals. My objective is to create a solid concept that includes the
following tasks:
- Brainstorming new ideas
- Photography
- Shooting short videos
- Writing posts for social media and university website.
01/2024 - Present
Technical Support Volunteer
Studierendenwerk Mainz
Collaborated with student volunteers to provide comprehensive assistance in resolving incoming
students' internet connectivity issues. Proficiently configured routers and provided technical support
Languages
Urdu
to ensure seamless connectivity for all users.
atiOe
Hindi
7xpert
English
7xpert
German
Jntermediate
LinkedIn Pro le
https ••///.linkedin.com•in•anasahmedup•
Hobbies
)ashion, Ra:ing, Gym, TraOeling, Aong Tennis
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