Anderson Fernandez
LOCATION
ID
E-Mail
PHONE
Pereira
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Profile:
I am a Systems Engineer with over 8 years of experience in the telecommunications sector,
specializing in second-level technical support and the design and implementation of Wi-Fi
solutions. Throughout my career, I have maintained a balance between work and study, which
has allowed me to develop a true passion for telecommunications networks and technology. As
a result, I have acquired skills in complex problem solving, teamwork, and the ability to lead
successful Wi-Fi network implementation projects. In addition, I have a previous degree as a
Technologist in Systems Analysis and Development. I am highly motivated to take on new
challenges and I am confident that I can make a valuable contribution to any team.
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Skills:
• Extensive knowledge in telecommunications networks, hardware
and software, and operating systems.
• Ability to analyze and solve complex technical problems in the
field of telecommunications.
• Experience in first and second-level technical support, with
outstanding skills in customer service.
• Technical proficiency in the analysis, design, implementation,
and tuning of WiFi solutions.
• Proficiency in the administration of centralized WiFi platforms of
different brands, such as Cisco, Forti, Sophos, and Extreme.
Anderson Fernandez
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• Ability to work in a team, effectively communicate technical
ideas and solutions to colleagues, clients, and managers.
Experience
Media Commerce
3/7/2018 – currently
(Wi-Fi Support Specialist)
Second-level support along with Wi-Fi solution implementations and
design, administrator of centralized platforms for different brands such
as Cisco, Forti, Sophos, and Extreme
Atento Sa.
26/10/2015 – 25/07/2017
(Business Technical Support for Claro Empresas and Customer Service)
First and second-level technical support: ability to solve complex
technical problems, both hardware and software, in a business
environment, Cisco Meraki Platform Administration.
Aln Group (Zona Franca Pereira).
1/12/2014 – 20/06/2015
Designer And Web Developer
Migration of Web Pages in the Respective Platform (Htm5 and
Css3)
Ingenio Risaralda.
5/06/2014 – 4/11/2014
Apprentice Sena
I worked as a Sena Apprentice, monitoring transportation vehicles and
producing respective reports, tracking, and data reports in Excel.
Education
De La Salle Pereira
Bachelor
2011
Center Colombo Americano-
English B2
Sena Dosquebradas-
Technologist in analysis and development of information
systems.
Católic Pereira University-
Systems and telecommunications engineer (6th semester)
Anderson Fernandez
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Remington University.
Systems Engineer
References:
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Personal references.
Kevin Fernandez
Quality control in painting completion and bodywork correction,
Munich Germany.
Phone: -
James Kim
architectural drawing and rendering contractor.
Phone: +1 -
Work reference.
Felipe Corrales.
(-.
Main Boss Media Commerce.
Guillermo García.
(-.
Main Boss Aln Group (Zona Franca Pereira).
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