Andrada Baciu

 PERSONAL INFORMATION WORK EXPERIENCE October 2017- October 2019 Customer Service Representative with English and Spanish- Work from Home Nobel Romania S.A, Bucharest - Freelance Designer July - October 2012 Telecommunication Network Operator by Phone Competence Call Center SRL, Bucharest July - August 2011 Sales Agent by Phone Linea Directa Communication SRL, Bucharest FORMAL EDUCATION October 2013- July 2015 PhD in Monitoring of Environmental Agents and Products Quality Faculty of Petroleum Refining and Petrochemistry, Petroleum-Gas University of Ploiesti October 2009-February 2013 Bachelor’s Degree in Communication Studies, Major in Advertising The Faculty of Journalism and Communication Studies, University of Bucharest September 2005- June 2009 High School Studies, Major in Foreign Languages Alexandru Ioan Cuza PLOIESTI High School SKILLS AND ABILITIES Native Language Romanian Foreign Languages English - Fluent (last diploma: CAE- Cambridge Certificate for Advanced English- C1 Level) Spanish - Advanced (last diploma: DELE- Diploma de ES como Lengua Extranjera- Nivel B2) French - Medium Great verbal and non-verbal communication skills Open-minded and sociable attitude The ability to learn at a fast pace Acting skills Computer Skills: Web, E-mail and Social Skills Basic SEO knowledge Knowledge of Microsoft Office (including PowerPoint) Advanced knowledge of Adobe Illustrator and basic knowledge of Adobe InDesign and Photoshop ADDITIONAL STUDIES, WORKSHOPS AND ACTIVITIES Art and Image Workshops Free University “Nichita Stanescu” at the MYTHOS Drama Center, Ploiesti, March 2009, 2015, 2016, 2017, 2018 Professional Trainer Course (Authorised Trainer Diploma) Ilbah Workshops Ploieşti – 2017 Google Digital Workshop Google- 2017 On-line course “Fundamentals of Human Resources” XSIQ - 2016 On-line course “Business Communication - Managing Successful Team Meetings” NPTEL- 2016 On-line course “Diploma in Mental Health Studies” AMEDD Center – 2015 On-line course ”Diploma in Teaching Skills for Educators” Global Text Project - 2014 On-line course “Sociology Studies - Social Inequality” OpenStax College – 2013 CAE Diploma (“Cambridge for Advanced English”) British Council, 2008 DELE Diploma (“Diploma de Español como Lengua Extranjera Nivel B2”) Instituto Cervantes, 2010 Drama Courses Equinox Ploieşti Threatre,-