I'm a hardworking virtual assistant with years of experience in customer service. My goal is to provide quality service and excellence to my clients.
Skills:
- Fluent in English and Spanish.
- Reliability: I make sure I meet my commitments and deliver high quality work in a timely manner.
- Commitment: I am committed to offer a personalized service tailored to the needs of each client.
- Responsibility: I consider myself a highly responsible and reliable person in all my tasks.
- Immediate availability: I am available to work at any time, being flexible to adapt to the needs and schedules of my clients.
I have worked for companies such as;
- Capital One; Where my role was to provide with customer service in the Fraud Department to customers, helping them with their transactions and account.
- AT&T; My role required me to offer technical support to clients and customer service, reviewing their account and offering plans for them.
- DXC Technology; Where my main role was technical support within employees, by phone and by email, my job was to help them whenever they couldn't get access to the company website and help with technical issues within the same platform.
- I also have worked as a translating freelance online for about over 2 years now, helping others translating all kinds of documents from spanish to english, and viceversa, as well as a proofreader.